Peter Jussel Headshot
PETER JUSSEL

IT Consulting Engineer

Email:

jujussel@gmail.com

Phone:

080-8831-6702

Location:

Tokyo, Japan

Skills

ITSM Project Management Troubleshooting Network Administration Infrastructure Management User Support Asset Management Vendor Management Documentation Security Best Practices

Technology Stack

Windows macOS Linux Microsoft Azure Active Directory Intune JAMF Cisco Systems

Interests

Hiking Historic Ship Models Physics Neuroscience Anime Science-Fiction Video Games JavaScript

Languages

German Flag German: Native English Flag English: Fluent Japanese Flag Japanese: N1

Summary

Highly resourceful and user-focused IT professional with 9+ years of experience in IT support, end-user device management, incident resolution, and infrastructure and network design. A versatile problem solver with a multi-national attitude and a proven track record of implementing demanding infrastructure projects on time.

Experience

Consulting IT Engineer

Nov 2024 – Present

Sentree

  • Led technical consultations for several SMB clients, identifying critical needs and proposing tailored IT strategies to secure their IT infrastructure in the face of growing cyber threats.
  • Planned, coordinated and implemented 3 large projects for educational clients.
  • Deployed a complete device management stack from sratch for Windows devices, including MDM, RMM and EDR, including vendor selection, product evaluation, rollout planning and implementation.
  • Developed internal processes for hardware quoting, project handling and system documentation, drasticly reducing time requirements for sales and project teams.

Senior IT Engineer

Jul 2021 – Jan 2025 (3 yrs 7 mos)

Cordeos Group, Tokyo, Japan

  • Developed, maintained, and reviewed internal IT systems, optimizing efficiency and reducing operational costs.
  • Mentored and trained 4 junior IT staff, fostering team growth and enhancing technical proficiency.
  • Defined and reviewed customer IT requirements for over 15 accounts, ensuring solutions aligned with business needs and achieving high client satisfaction rates.

IT Services Consultant

Mar 2016 – Jul 2021 (5 yrs 5 mos)

Cordeos Group, Tokyo, Japan

  • IT system design based on customers’ needs including:

    Networking infrastructure

    Server and storage infrastructure

    Backup solutions

    Cloud services (Azure, GSuite)

  • Setup and configuration of IT systems following industry best practices:

    Virtualization and server OS deployment

    Active Directory design (sites, GPO, DFS, DNS)

    VoIP phone systems (Cisco, FreePBX, Avaya)

    Full redundancy setup (HA, namespace, VM replication)

  • Documentation and training:

    Adequate documentation of all systems for clients

    Training for support personal and clients

  • Support:

    Desktop and mobile support (Windows, MacOS, iOS)

    Device management (JAMF, MobileIron, Intune)

    Network and server monitoring and patching

    Troubleshooting of network and server issues

Education

Semester Abroad

Sep 2013 - Feb 2014

Sophia University, Tokyo, Japan

Program focus on economics and finance.

Bachelor of Arts

Oct 2011 - Jul 2014

Vorarlberg University of Applied Sciences, Dornbirn, Austria

Program focus on finance and controlling.